Official user agreement governing your use of the ran88 platform. Please read these terms carefully before creating an account.
Effective Date: 1 January 2026 | Last Updated: 1 January 2026
In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set out below:
By registering for an Account, accessing the Platform, placing a Bet, or using any service offered by ran88, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy.
If you do not agree with any provision of these Terms, you must not create an Account or use the Platform. Continued use of the Platform following any amendment to these Terms constitutes acceptance of the updated Terms.
To register for and use an Account on ran88, you must meet all of the following eligibility criteria:
ran88 reserves the right to request proof of identity, age, residence, and source of funds at any time. Failure to provide satisfactory documentation within seven (7) calendar days of request may result in Account suspension and forfeiture of Funds.
To create an Account, you must provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, email address, mobile phone number, and residential address. You may only register one Account per person. Duplicate accounts will be closed, and any associated Funds may be forfeited.
You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You must not share your credentials with any third party. Any activity conducted through your Account is your responsibility, whether or not you authorised it. If you suspect unauthorised access to your Account, you must notify ran88 immediately via live chat or email at .
ran88 operates under strict anti-money laundering (AML) and know-your-customer (KYC) regulations. We may require you to submit identity verification documents, including but not limited to a government-issued photo ID (KTP, passport, or driver's licence), proof of address (utility bill, bank statement), and proof of payment method ownership (bank statement showing your name and account number, e-wallet screenshot).
Verification is typically required before your first withdrawal or when cumulative deposits exceed a threshold amount. Accounts that fail to complete KYC verification when requested will be temporarily suspended, and withdrawal requests will be placed on hold until verification is complete.
You may not transfer, sell, or otherwise assign your Account to another person. You may not allow any other person to access or use your Account. You may not use your Account for any commercial purpose or on behalf of a third party.
ran88 accepts deposits via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallets (OVO, GoPay, DANA, ShopeePay, LinkAja). Minimum deposit amounts vary by payment method and are displayed during the deposit process. Deposits are typically confirmed within seconds to minutes depending on the method used.
You may only deposit Funds from a payment source registered in your own name. Third-party deposits are strictly prohibited. ran88 reserves the right to reverse any deposit made from a third-party payment source and to suspend the associated Account pending investigation.
Withdrawal requests may be submitted via the Account panel. Withdrawals are processed to the same payment method used for deposit, or to an alternative method registered and verified in your name. ran88 aims to process most withdrawal requests within 15 to 60 minutes during Western Indonesia Time (WIB) business hours (08:00–22:00), Monday through Sunday.
First-time withdrawals, large-value withdrawals, or withdrawals from Accounts flagged for additional review may take up to 72 hours to process while KYC verification and AML checks are completed. ran88 reserves the right to request additional documentation before approving a withdrawal.
Minimum and maximum withdrawal limits vary by payment method and Account status (Bronze, Silver, Gold VIP tier). Withdrawal fees, if any, are disclosed during the withdrawal request process. ran88 does not charge processing fees on most withdrawal methods, though your bank or e-wallet provider may apply standard interbank transfer fees.
All transactions on the Platform are conducted in Indonesian Rupiah (IDR / Rp). Funds deposited in other currencies will be automatically converted to IDR at the prevailing exchange rate, and the User will bear any associated conversion fees charged by their payment provider.
ran88 offers various promotional bonuses, including welcome bonuses, deposit match bonuses, free spins, cashback, and referral rewards. Each bonus is subject to specific terms and conditions, including eligibility criteria, wagering requirements, validity periods, eligible games, and maximum withdrawal limits. These terms are disclosed in full on the promotions page and in the bonus claim interface.
Most bonuses are subject to wagering (rollover / turnover) requirements, which specify the number of times the bonus amount (and in some cases, the deposit amount) must be wagered before bonus-derived winnings can be withdrawn. Wagering requirements vary by promotion and are expressed as a multiplier (e.g., "30× bonus amount"). Wagers on different game types may contribute at different rates toward wagering requirements (e.g., slots may contribute 100%, while table games contribute 10%).
Bonus abuse includes but is not limited to: creating multiple Accounts to claim the same bonus multiple times, using VPNs or proxy servers to circumvent geographic restrictions, colluding with other Users, employing betting strategies designed to exploit low-risk wagers (e.g., betting on all outcomes of a roulette spin), or any other conduct intended to gain an unfair advantage from a promotional offer.
ran88 reserves the right to void bonuses, cancel winnings, and permanently suspend Accounts engaged in bonus abuse. Decisions regarding bonus abuse are made at ran88's sole discretion and are final.
If you submit a withdrawal request before completing the wagering requirements attached to an active bonus, the bonus and any associated winnings will be forfeited. Some bonuses may allow partial wagering credit to be retained upon withdrawal, subject to the specific terms of that promotion.
All Bets are governed by the specific rules of the game or betting market in question. Game rules are accessible via the "Info" or "Rules" button within each game interface. Sports betting markets are settled according to the official result as determined by the relevant sports governing body (e.g., FIFA for football, ATP for tennis).
ran88 imposes minimum and maximum betting limits on all games and markets. These limits vary by game type, market, and User Account status. Limits are displayed in the betting interface before a Bet is confirmed. ran88 reserves the right to adjust betting limits at any time without prior notice.
Winning Bets are settled and credited to your Account Balance as soon as the result is confirmed. For sports betting, this typically occurs within minutes of the final whistle. For live casino games, settlement is instant. For togel (lottery) draws, settlement occurs once the official draw result is published.
If a Bet is settled incorrectly due to a technical error, ran88 reserves the right to void the Bet and reverse any associated payout. Users will be notified of such corrections via email or Account notification.
Bets may be declared void in the following circumstances: the event is cancelled or postponed beyond a reasonable timeframe; a technical malfunction affects the outcome of a game; the Bet was accepted in error at incorrect odds; or fraud, collusion, or match-fixing is suspected. Void Bets are refunded to the User's Account Balance.
ran88 is committed to promoting responsible gaming and preventing problem gambling. We provide a range of tools to help Users maintain control over their gambling activity, including:
All responsible gaming tools are accessible via your Account settings panel. If you feel that gambling is becoming a problem, we strongly encourage you to contact our Responsible Gaming team via live chat or email for support, guidance, and referrals to external counselling services.
Full details of our Responsible Gaming policies and resources are available on our Responsible Gaming page.
The following activities are strictly prohibited on the ran88 Platform. Engaging in any prohibited activity may result in immediate Account suspension, forfeiture of Funds, and potential legal action:
ran88 employs sophisticated fraud detection systems and reserves the right to investigate any suspicious activity. Users suspected of prohibited conduct may have their Accounts frozen pending investigation, and may be required to provide additional documentation or cooperate with law enforcement authorities.
To the fullest extent permitted by applicable law, ran88 and its directors, officers, employees, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
ran88 does not guarantee that the Platform will be available at all times or that access will be uninterrupted or error-free. We reserve the right to suspend or terminate the Platform, or any part thereof, for maintenance, upgrades, or any other reason, with or without prior notice.
In no event shall ran88's aggregate liability to you for all claims arising out of or related to these Terms or your use of the Platform exceed the total amount of Funds deposited into your Account during the three (3) months immediately preceding the event giving rise to the claim.
If you have a complaint or dispute regarding any aspect of the Platform, you must first contact ran88's customer support team via live chat or email at . We will make every reasonable effort to resolve the matter informally within fourteen (14) calendar days.
If the dispute cannot be resolved through customer support, you may escalate the matter to ran88's Compliance and Dispute Resolution department by sending a detailed written complaint to (plain text — not a clickable link). The Compliance team will investigate the matter and provide a formal written response within thirty (30) calendar days.
If you remain dissatisfied with the outcome, you may seek independent mediation or arbitration in accordance with the governing law specified in Section 14 of these Terms. All disputes shall be resolved on an individual basis; class actions and class arbitrations are not permitted.
ran88 reserves the right to suspend or terminate your Account, with or without notice, if we reasonably believe that you have breached these Terms, engaged in prohibited activity, failed to complete KYC verification, or if we are required to do so by law or regulatory authority.
Upon suspension or termination, any outstanding Bets will be settled according to their outcome. If the Account is terminated for breach of these Terms, ran88 may forfeit any remaining Funds in the Account. If the Account is terminated for reasons unrelated to User misconduct (e.g., business decision, regulatory change), any remaining Funds will be returned to the User after deducting any applicable fees.
You may request voluntary closure of your Account at any time by contacting customer support. Upon closure, any outstanding Bets will be settled, and any remaining Funds (after wagering requirements are met and fees are deducted) will be returned to you via your registered payment method. Closure requests are typically processed within seven (7) calendar days.
Accounts that remain inactive (no login, deposit, or Bet) for a continuous period of twelve (12) months will be classified as dormant. ran88 may apply an administrative fee of Rp 50.000 per month to dormant Accounts until the Balance is depleted. You will be notified via email before any dormant account fee is applied. To reactivate a dormant Account, simply log in and place a deposit or Bet.
ran88 reserves the right to amend, modify, or update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Platform. The "Last Updated" date at the top of this document will be revised to reflect the date of the most recent changes.
We will make reasonable efforts to notify Users of material changes via email or Account notification. However, it is your responsibility to review these Terms periodically. Continued use of the Platform following any changes constitutes your acceptance of the updated Terms.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which ran88 holds its gaming licence, without regard to conflict of law principles. Any disputes arising out of or related to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
Users accessing the Platform from Indonesia or other jurisdictions acknowledge that online gambling may exist in a legal grey area in those territories. It is your sole responsibility to ensure that your use of the Platform complies with all applicable local laws. ran88 does not provide legal advice and makes no representations regarding the legality of online gambling in any specific jurisdiction.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact ran88's customer support team:
For information on responsible gaming tools, self-exclusion, and problem gambling support resources, please visit our Responsible Gaming page.
By using the ran88 Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your Account. These Terms constitute a binding legal agreement between you and ran88.
Understanding your rights and obligations on the ran88 platform.
These Terms establish a clear legal framework that protects both you and ran88, defining rights, responsibilities, and recourse in the event of disputes.
All gameplay rules, bonus conditions, withdrawal policies, and account restrictions are disclosed upfront — no hidden clauses or surprise disqualifications.
These Terms ensure that all Users are subject to the same rules and standards, preventing favouritism and ensuring consistent enforcement of policies.
Our KYC process protects minors, prevents identity fraud, and ensures compliance with international anti-money laundering standards.
These Terms clearly state that gambling involves financial risk, that losses are possible, and that ran88 cannot guarantee winnings — honest communication matters.
A structured dispute resolution process ensures that complaints are handled fairly, with escalation pathways and response timelines clearly defined.
Read our FAQ for quick answers, or review our Privacy Policy and Responsible Gaming commitments.
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